[WATCH]: Premium Choice Insurance unifies communication for premium customer service

Motor insurer, Premium Choice specialises in providing insurance for car drivers who may find it difficult to get insurance such as young drivers or those with penalty points. In an intensely competitive market with escalating premiums, Premium Choice is using ShoreTel's unified communication and contact centre technology to provide tailored service via dedicated phone numbers & other communication channels for different customer groups and prospects. Implemented by ShoreTel's

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